Service Plans
What does EVERY Computer Owner need?
SECURITY
PROTECTION
SUPPORT
Lucky for you, our Service Plan covers it all!
SECURITY – Premium Endpoint Protection: Our rock-solid managed protection platform forms a solid barrier against malware, viruses, ransomware and more! Read more about our awesome Protection Plan here!
PROTECTION: Software & Hardware Monitoring tells us if something is going wrong, often before catastrophe strikes through our monitoring agents, which are tiny pieces of software installed on your computer for huge benefits. “ChickCheck”, our FREE Monitoring & Support Agent is available as a free download for all of our customers and gives access to basic monitoring, as well as quick access to services.
Our Advanced Monitoring & Support agent is only available to our Service Plan members and includes not only full hardware and software monitoring, but it automatically repairs certain issues, manages updates and many other VIP level services.
SUPPORT: Not sure how to set up your email? Having Trouble with Facebook? Can’t tell if that email is a scam? Can’t find that file you downloaded? Files aren’t printing? Whatever problems crop up, Computer Chick is just a phone call away for our Service Plan members! Up to 1hr/month FREE is included in our paid Service Plan and if you need more? You get a discount on that too!
We recommend and offer installation of our FREE “ChickCheck” Monitoring Agent for all of our customers. This comes included with our Service Plans, or you can get the basic version at no cost!
Questions about “ChickCheck”?
Why You Need It
Computers are like cars. They are valuable, we rely on them and they require regular maintenance to avoid costly repairs.
Even a single repair can cost hundreds of dollars and then the temptation is to just buy a new computer and start all over again. Then you are laying out money for the cost of the computer, plus you still need Security for that new computer, and data transfer. Wasteful!
Our plan covers most regular maintenance costs (excluding the cost of hardware) for about $1.50/day – less than a bottle of water, saving you time, money and frustration.
Check out our NEW, no hassle, no subscription Service Plan structure below. You’re already a Service Plan member? Expect a call from us soon! This is your chance to change over with NO STARTUP OR TRANSFER FEE!!
ChickCheck
FREE Monitoring Agent
Also included with all Service Plans!
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24/7 Built-In Support Request Form
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Computer Health Warning Pop-up Alerts
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Easy Link to Remote Services & Support (via TeamViewer)
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Easy Appointment Request Link
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Easy Customer Portal Link
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Self Serve - just click the button to download and install our monitoring agent! Just call us for the code if needed, or if you need any assistance with the installation.
By installing this software, you understand that Computer Chick is not responsible for any issues your computer may have as a result of this installation.
Full Service Plan
$50 On-Boarding Fee and First Month Payment (pro-rated) for all NEW or Lapsed Plans-
Everything shown under the FREE plan, PLUS:
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OneView EDR (Endpoint Detection and Response) - Protection against all manner of online threats! (89.95/yr value) with Remote Remediation
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FREE LABOR* - Up to $100/month, 20% Discount on additional Labor fees
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FREE Annual Tune-Up and Inspection ($100 Value Online or In-Shop)
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Complete real-time hardware and software monitoring
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Windows / OS X Patch Management, Operating System Updates and 3rd Party Software Updates, managed remotely.
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20% OFF On-Site Labor
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20% Discount on any of our Refurb computers, plus a minimum $25 Computer Trade-In Credit (limit one trade-in per transaction)
$50 Service Plan Fee charged on the first day of each month until cancelled
Multiple Device Discounts Available! Perfect for large families or businesses! Save 10% with 2 devices, or 15% with 3 or more devices!
Available for PC or Mac - not all devices will qualify
*LABOR means any labor charges through Computer Chick, including Remote Support, Bench Fees/Deposits and In-House data fees. Labor credits do not accumulate from month to month
Basic Plan
$50 On-Boarding Fee and First Month Payment (pro-rated) for all NEW or Lapsed Plans-
Everything shown under the FREE plan, PLUS:
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OneView EDR (Endpoint Detection and Response) - Protection against all manner of online threats! (89.95/yr value)
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FREE LABOR* - up to $50/month, 10% Discount additional labor fees
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FREE Annual REMOTE Inspection & Tune-Up
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Complete real-time hardware and software monitoring
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Minor OS Updates (managed remotely)
$25 Service Plan Fee charged on the first day of each month until cancelled
Available for PC or Mac - not all devices will qualify
*LABOR means any labor charges through Computer Chick, including Remote Support, Bench Fees/Deposits and In-House data fees. Labor credits do not accumulate from month to month.
