VIP Service Plan

Introducing the VIP Service Plan!
It’s your plan for ‘Sanity Insurance’. Peace of Mind for one monthly fee.

The Problem

Let’s face it, computers break. Problems crop up. Questions arise or you need technical support for ‘something small’, or even something big. Even brand new computers often run into problems that are simply not covered by the warranty. Hiring a professional, every time you need them, can run into a lot of money, but you also can’t afford computer down-time. What can you do to ensure your Peace of Mind?

We have an answer!

The Solution

We now offer a robust monthly Service Plan that will keep your computer on its feet, and give you access to the help you need, when you need it, at a very reasonable price.

Have a tech question? You’re Covered.
Worried about losing your photos, files, music, important documents, etc? You’re Covered.
Email problems? You’re Covered.
Lost your Password? You’re Covered.
Need Virus Protection? You’re Covered.
Hit with a Virus or Malware in spite of great virus protection? You’re Covered.
Wondering why your computer is acting odd or slow? You’re Covered.

Every software issue, support question, hardware diagnostic and so much more is covered with this incredible plan, for FREE, unlimited, every month. This means you can call us, and bug us, basically as much as you want during your membership, with no guilt and no worry. Sound good? 

The Details

What’s covered?

  • Unlimited FREE Telephone and technical support, as required, including Email Account setup and configuration
  • Unlimited FREE Remote Assistance through internet access (minimum $100 per incident value)*
  • Unlimited FREE Diagnostic services and Quarterly Tune-Up Services (minimum $89/incident value)
  • Unlimited FREE Drop-Off Service Fee Waiver (Minimum $50 Value per incident – does not apply to part order deposits)
  • Top Quality Professional Virus Protection Software ($50/year value)*
  • Cloud Data Backup Protection with Unlimited Storage ($120/year value)*
  • Continuous Computer Monitoring with Issue Alerts ($120/year value)*
  • Automatic Instant email notification of problems, threats and failures, as they occur
  • Priority response to alerts found under Service Plan Schedule diagnosis, as described above
  • Software Update Management, including major Operating System Updates
  • Unlimited FREE Virus and Malware Removal
  • Unlimited FREE Operating System Recovery (Minimum $150 value per incident)
  • Creation of Operating System Recovery DVD, Driver Backup Disk and Software License Backup Disk (once/year $100 Value)
  • Unlimited FREE Labor for all Software Issues, except as described above.
  • Unlimited FREE Software Installation and Configuration (does not cover license fees for software)
  • One FREE onsite service call, per year, up to 1hr onsite within 10 miles of the shop ($100 Value) – by appointment only
  • Loaner Computer while yours is in the shop (as available – First Come, First Served)
  • 15% discount on ALL OTHER service fees

Minimum $1000.00 VALUE!!!

The Cost and Commitment

The cost is just $49.95/month/device, which we conveniently auto-debit to your credit or bank card.

We do require a 36-month Service Contract commitment for this service.


Service Plan is available for PC and Mac devices. Service benefits are available immediately after contract goes into effect and first payment is collected, except as otherwise listed below. A setup fee may be required. There is no ‘cooling off’ period. Contract may be cancelled with a 30-Day notice and a 50% payoff of the remaining contract value. Service Plan does NOT cover hardware failures and related expenses, however the 15% Discount does apply to those labor charges.

*These services require installation and configuration of software by Computer Chick on the device(s) covered by the Service Plan and do not go into effect until installed and configured by Computer Chick. In most cases, this requires a drop-off of the device(s).

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Computer Problems SOLVED for one low monthly price!